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On Demand

Tips for Working with Clients Who Aren't Working Well with You


Total Credits: 1 CLE, 1 Ethics

Average Rating:
   13
Categories:
Employment & Labor Law |  Ethics
Faculty:
Denise M Blommel |  Michael Christopher Grubbs |  Morgan Lee Bigelow |  Eugenia Fowlkes
Format:
Audio and Video
Original Program Date:
Nov 20, 2025


Description

A major part of being an attorney is dealing with people who are not at their best.  Many types of law practice areas involve dire situations and enormous stress.  However, sometimes the client, rather than the client’s legal concern, is the problem.  This seminar is designed to give lawyers tools to ethically and effectively handle 12 types of difficult clients.

Presenter:
Denise M. Blommel, Denise M. Blommel, PLLC 

Program Co-chairs:
Morgan Bigelow, Lubin, Enoch & Bustamante, PC
Michael Grubbs, Raytheon
Eugenia Fowlkes, Zelms Erlich Lenkov

Handouts

Faculty

Denise M Blommel Related Seminars and Products

Denise M Blommel PLLC


Denise M. Blommel is an attorney in Scottsdale, Arizona. She is admitted to practice in the state and federal courts of Arizona and Nevada. Her practice centers on the employer-employee relationship.

Denise is a former Field Attorney with the National Labor Relations Board and a former Assistant Chief Counsel of the Industrial Commission of Arizona. She represents employers and employees in employment and labor matters.

Denise belongs to the State Bar of Arizona, State Bar of Nevada (inactive), the American Bar Association, and the Arizona Employment Lawyers Association. She is Past President of the State Bar of Arizona’s Senior Lawyers Division.

Denise was awarded the State Bar of Arizona’s Member of the Year for 1998-1999. She was also awarded the State Bar Employment & Labor Law Section Member of the Year in 2014. Denise is one of the authors of the State Bar’s Arizona Employment Law Handbook and a co-author of articles in the January 2022, January 2021, and December 2013 State Bar’s Arizona Attorney about the State Board of Education’s expanded jurisdiction, COVID-19 in the Workplace, and the Affordable Care Act; and two articles in the April 1994 and April 1998 Arizona Attorney about Workers' Compensation, the Americans with Disabilities Act and the Family Medical Leave Act. Denise served as Chair of the Employment & Labor Law and Co-Chair of the Workers’ Compensation Law Sections of the State Bar of Arizona.

Denise holds a Bachelor of Arts in Government and Economics, with Highest Distinction (Summa Cum Laude), Honors, Phi Beta Kappa and Phi Kappa Phi, from the University of Arizona. She serves on the Dean’s Advisory Board to the W.A. Franke Honors College at the University of Arizona. Her law degree is from Arizona State University. Denise and her Moot Court teammates placed second in the nation in the National Moot Court competition – team, brief, and speaker.

Denise is a frequent presenter for government, business, educational and community groups. She taught Human Resources Law for the ASU Master of Legal Studies Program in 2014 and 2015 and was active with the former ASU Law Group.

Denise has been a mediator with the U.S. Postal Service for 25 years. She and her husband, Don Doerres, are regular presenters of “Soft Skills for a Hard World,” a seminar to improve workplace communication and resolve conflict. Denise and Don belong to the University of Iowa Alumni Association and Denise is a life member of both the ASU and U of A Alumni Associations.

Denise served on the Board of Directors for 20 years for Girl Scouts – Arizona Cactus-Pine Council. The Girl Scouts awarded Denise the Thanks Badge in 2000; the Thanks Badge II in 2005, and the Impact Award in 2020, their highest volunteer honors. She currently serves as Chair of the Council’s Personnel Committee. Denise and Don live in Scottsdale and are active at St. Patrick Catholic Community.

Denise's website is at www.azlaborlaw.com. Her telephone number is 480-993-3939 and her mailing address is 6945 E. Sahuaro, Suite 125, Scottsdale, AZ 85254. Her email address is denise@azlaborlaw.com.


Michael Christopher Grubbs Related Seminars and Products


is the senior counsel, Labor & Employment for Raytheon Missile Systems in Tucson, Arizona. Grubbs serves as a member of the Office of the General Counsel and advises on human resources, privacy, and security-related legal issues for Raytheon, among other duties. Raytheon Company, which has 63,000 employees worldwide, is a technology and innovation leader specializing in defense, civil government and cybersecurity solutions. Prior to joining Raytheon, Grubbs practiced labor and employment law for 10 years with several law firms, representing management on a variety of labor and employment law issues. Grubbs earned his Juris Doctor from the University of Arizona and a bachelor's degree in journalism from Utah State University.




Reviews

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Overall:      4.8

Total Reviews: 13

Comments

Linda F

"great video"

Alexandra B

"Speaker was very animated and clearly spoke from years of experience. Good examples."

Joseph M

"Experience based presentation"

Brian D

"Very practical advice. Much appreciated. "

Donald P

"Denise was prepared, informative, enthusiastic, and knowledgeable. The other 3 speakers were really not participants as 99% of the program was presented by Denise."

Lisa H

"Only one speaker, don't know who the other three were."