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On Demand

Service and Emotional Support Animals: Basic 101 and Legal Update

Total Credits: 2.0 CLE

Average Rating:
Business & Commercial Law |  Employment & Labor Law |  Real Property
Rose A Daly-Rooney |  Amanda Helen Glass
Original Program Date:
Apr 21, 2022


What is the difference between a service animal and an emotional support animal?  What are the laws affecting the use of service animals and emotional support animals across various settings, including employment, education, public accommodations and housing providers?
In this seminar, the objectives are:

  • Learn about the related provisions of the Americans with Disabilities Act, Arizonans with Disabilities Act, Fair Housing Act, Air Carriers Act and how those laws treat service animals vs. emotional support animals.  
  • Understand how the rights and protections of people living with disabilities and obligations of entities change across employment, schools, public accommodations, state and local governmental programs, and transportation.
  • Gain knowledge about developing an effective compliance program for employers, school, postsecondary facilities, public accommodations, and housing providers.
  • Be aware of the enforcement and remedies of service animal and emotional support laws.
  • Get updated information about the applicable laws and new cases. 
Rose Daly-Rooney, Legal Director, Arizona Center for Disability Law
Amanda Glass, Arizona Center for Disability Law



Rose A Daly-Rooney Related Seminars and Products

Legal Director

Arizona Center for Disability Law

Rose Daly-Rooney is the Legal Director at the Arizona Center for Disability Law (ACDL). Prior to returning to the ACDL in 2015, Rose worked as an Assistant Attorney General in the Arizona Attorney General’s Civil Rights Division for nine years. There, she prosecuted state law violations in employment, housing, and public accommodation discrimination laws. Before working for the Attorney General’s Office, Rose worked for the ACDL for 11 years handling employment discrimination cases under the Americans with Disabilities Act on behalf of applicants and employees. Rose has taught Disability Law at the University of Arizona James E. Rogers College of Law for over 20 years and Arizona State University Sandra Day O'Connor College of Law for the past three years. Rose graduated from the James E. Rogers College of Law in 1994. She is admitted to practice in the U.S. District of Arizona, the Ninth Circuit Court of Appeals, and the U.S. Supreme Court.

Amanda Helen Glass Related Seminars and Products

Staff Attorney

Arizona Center for Disability Law

Amanda Glass is the Education Team Managing Attorney at the Arizona Center for Disability Law (ACDL).  Amanda has been with ACDL for 3.5 years, first as an Equal Justice Works Fellow, then as a Staff Attorney, and now as a Managing Attorney, always working in the area of education rights. Amanda graduated from the Sandra Day O’Connor College of Law at ASU with magna cum laude and Order of the Coif distinctions and earned the Mary M. Schroeder Prize for public interest work. Prior to attending law school, Amanda earned her master’s degree in special education and spent two years as an elementary school special education teacher in Los Angeles through Teach for America.



Overall:      4.3

Total Reviews: 8


Barry W

"The information itself was valuable, however, there was feedback that, at times, made it difficult to understand what was being said."