Claude E. Ducloux, Board-Certified in both Civil Trial Law and Civil Appellate Law, by the Texas Board of Legal Specialization, and former Chair of the Texas Center for Legal Ethics will present a 60 minute informative and entertaining presentation covering all of the typical elements involved in the practice of law:

• Knowing what business you’re in!
• Most common grievances:  lack of Communication, Neglect, Fees, Misuse of Retainers
• Pro Active communication skills for success, daily rules and habits;
• Interviewing skills and contracting; setting goals and metrics
• Early discovery of, and handling conflicts of I\interest
• Privacy policies and handling sensitive information;
• Handling difficult clients, and difficult opposing counsel
• Understanding the finances of your office, including budgeting and billing,
• Avoiding fee disputes and claims
• Correct use of client trust accounts
• Resilience